Help center
Product, ingredients, shipping, returns, and how to reach us.
FAQ
Yes. HOCl is a molecule your pet’s own immune system already makes. Ours is pH-balanced to skin (5.5), fragrance-free, alcohol-free, and steroid-free – gentle enough for daily use and designed to be well tolerated even if licked. It’s gentle around people too – the same molecule has been made for human sensitive skin at Barrier Lab for over 15 years – so it’s safe for the whole family. External use only; avoid the eyes.
| Everyday Mist | Water, Hypochlorous Acid, Sodium Chloride · pH 5.5 |
|---|---|
| Rescue Gel | Water, Hypochlorous Acid, Sodium Chloride, Sodium Magnesium Fluorosilicate (mineral thickener), Sodium Sulfate · pH 5.5 |
Free of alcohol, steroids, fragrance, dye, preservatives, phthalates, and heavy metals. Cruelty-free and biodegradable.
Gel for targeted spots that need to stay put – itchy spots, paws, cat chins. Mist for light daily care on the face, folds, and tear-stain residue. Want both? That’s the Daily Duo.
Use it daily, no rinsing. Most pet parents notice calmer-looking skin and a fresher coat within a few days; tear stains and fold odor take 2–4 weeks of regular use. Results vary.
On the Everyday Mist: save 20%, ships every 60 days, cancel anytime. The Rescue Gel stays off subscription – it’s an as-needed product, so we just send a friendly “running low?” reminder.
Plain HOCl fades fast on the shelf, and how it’s made matters. Most HOCl is electrolyzed salt water, which leaves byproducts and leftover salt that slowly break it down. Ours skips electrolysis for a precise, pH-controlled, Japanese-licensed process that keeps salt and byproducts low – so it holds its labeled strength for 18 months sealed, made to GMP cosmetic standards (ISO 22716) and independently lab-tested.
Orders
We ship within the United States. We’re currently on preorder – orders ship early July, and you can cancel any time before yours ships for a full refund.
Arrived damaged or wrong? Email us within 7 days with a photo and we’ll make it right.
Our promise
Not right for your pet? Email us at burrowmade@mybarrierlab.com within 30 days of delivery with your order number and what went wrong. We read every message ourselves and we’ll follow up to make it right – whether that’s a little troubleshooting, a replacement, or a refund.
Subscriptions can be paused or cancelled anytime before the next billing date. Preorders can be cancelled any time before they ship.
Our story
Our family has made stabilized HOCl for over 15 years. When nothing on the shelf helped Mochi’s sensitive skin, we reached for what we already knew worked – and built Burrow Made to share it.
The pet brand from Barrier Lab · Brooklyn, NY
Get in touch
burrowmade@mybarrierlab.com
Orders, returns & product questions
hello@mybarrierlab.com
Wholesale & press
Burrow Made by Barrier Lab
Brooklyn, NY 11201